Dan Hull’s Great “Ease-of-Use” concept
Monday, April 16th, 2007Dan Hull, of San Diego and author of What About Clients(TM), has some remarkable insights. Here’s one of his latest: What About “Ease-of-Use Awards” For Law Firms? What if the services sector competed for clients on the basis of “ease-of-use”? Develop and apply ease-of-use concepts to pure services? Our clients’ services? Our services? Sure, and [...]